There are three examples here of broken storm water drains found after handover and causing damage to the homes. In all cases the owners did not have independent inspections and found problems after handover. In two of the cases (single females) owner’s went to VCAT mediation with a claim for damages against the builder settling for less than half because they could not afford costs to go to the full hearing. In the third case, owner (an immigrant with poor english and understanding) interfered by fixing drains himself and because of insufficient evidence no claim could succeed.
These are real cases, real people and real dreams destroyed by inexcusable negligence.
Have I missed anything? Are there redeeming excuses?