In principle I have nothing against owner builders but the fact is that many owner builds are badly built, dreadfully finished and some are downright dangerous. Why? It is because many owner builders think that it’s easy to replace professional … Continue reading →

If you walk into Apple shop it always will be full of people. Despite that there is never a shortage of blue T shirts. It is most unlikely you will be in the shop for more than 60 seconds and … Continue reading →

Last week I was involved in VCAT mediation for one of my clients (one of many) whose home is ruined by slab heave. Builder(one of the top tier builders) who did nothing for months but blame the owners (unfairly in … Continue reading →

Roof leaks can be difficult to detect, sometimes they only occur when wind blows from a certain direction. Sometimes the leak is small, so small as to be undetectable with visual inspection. However, dampens from roof leak will be absorbed … Continue reading →

It’s customer service that will determine if your customer will come back for more and not stop talking about you. I want to share this little true story with you. Recently I took a 24inch desktop to Apple store in … Continue reading →

This story begun seven years ago when walking through JB HI-FI near Highpoint shopping centre I spotted IMac for the first time. I could not take my eyes of it, it was the most beautiful desktop computer I have ever … Continue reading →